Repeated issue
Long checkout waiting time
Find the problems driving customers away and give your team a clear fix
Satiaphic groups repeated complaints, keeps the original comments as proof, and helps your team decide what to improve first.
Try an example
Comments stay in this demo
Built for businesses customers visit in person
RestaurantsRetailClinicsHospitalityFitnessMulti-location
How it works
See exactly how feedback becomes a decision and a fix
A practical example of how Satiaphic helps a business find repeated customer problems, decide what matters, and follow the fix.
Satiaphic workspaceMain location
Collect
Make it easy for customers to tell you what went wrong
Collect feedback while the customer experience is still fresh. Every supported source arrives in one place, ready to review and act on.
- QR codes at tables, checkout, reception, or on receipts
- Branded links through WhatsApp, SMS, email, or chat
- A feedback widget on your website
Collect · live preview
Collection channels
4 sourcesQR code
Tables, checkout, reception, and receipts
Share link
WhatsApp, SMS, email, and chat
Website widget
Embedded on your website
Google reviews
Connection pending Google approval
Built for teams
Decisions stay visible. Work stays owned.
Customer-experience, operations, and location teams can review the same evidence, agree on the fix, and see who is moving it forward.
Original comments stay linked to every decision
One owner and department for every improvement
A complete history from report to resolution
Work item · CX-184 In progress
Assigned improvement
Increase checkout coverage at peak hours
3 customer comments attached
“Only one cashier was working.” and two related comments
- Owner
- Operations
- Due
- Friday, 5pm
Activity
NA
Nadia approved the peak-hour staffing proposal
Today · 9:42
OK
Omar accepted ownership for Operations
Today · 9:48
SY
System linked 3 new comments to the issue
Today · 10:03
Everyone is working from the same evidence
For your business
The same workflow, tuned to your world
Pick an industry to see the kind of recurring issue Satiaphic surfaces—and the action it creates.
Restaurants · detected issue
Long waiting times at peak hours
Recurring22 matching comments grouped into one theme.
Suggested action
Order-ahead and staggered lunch staffing
Built on trust
Your data is yours
We encrypt everything. Your reviews and your customers stay private.
256-bit encrypted
Feedback is protected in transit and at rest.
Role-based access
People see only what their role needs.
Original comments preserved
Evidence is never overwritten or summarized away.
English & Arabic
Native language support for your team and customers.
No selling of customer data
We never sell your data or spam your customers.
Pricing
Start with one location. Scale when you need more.
Start with one location or give a larger team the AI analysis and scale it needs. Every plan includes a 14-day trial.
Starter
For one business that needs a reliable way to collect, organize, and act on feedback
$22/month
1 business · 1 location · 2 team members
- One place for every supported feedback source
- Assign, track, and resolve customer problems
- QR forms, share links, and website widget
- Customer profiles and basic analytics
Professional
For teams that need AI analysis across several businesses and locations
$59/month
3 businesses · 5 locations each · 10 team members
- Everything in Starter
- AI groups repeated customer problems
- Frequency, sentiment, urgency, and trends
- Original feedback kept as evidence
Enterprise
Custom scale and support for larger organizations
Custom
Unlimited businesses, locations, and teams
- Everything in Professional
- Unlimited businesses & locations
- Unlimited team members
- Unlimited feedback submissions
14-day free trial · No setup fees · Cancel anytime
Frequently asked questions
What businesses usually ask before trying Satiaphic
14-day free trial
Find the customer problem your team should fix next
Start collecting feedback, see what keeps repeating, and give one person clear ownership of the next improvement.